Hon Win Motor Trading
Privacy Policy
Hon Win Motor Trading (“we”, “us”, “our”) is committed to protecting your personal data in accordance with the Personal Data Protection Act 2012 (PDPA) of Singapore. This policy explains what data we collect, how we use it, and your rights.
1. Data we collect
When you contact us or use our services, we may collect:
- Your name, phone number, and email address
- Vehicle details (make, model, registration number)
- Service history and repair records
- Payment information (processed securely; we do not store card details)
- Messages or enquiries submitted via our website or WhatsApp
2. How we use your data
We use your personal data to:
- Process and fulfil service bookings and repair requests
- Contact you regarding your vehicle or appointment
- Send service reminders or follow-up communications (only with your consent)
- Comply with legal and regulatory obligations
- Improve our services and website
We will not use your data for unrelated marketing without your explicit consent.
3. Disclosure of data
We do not sell or rent your personal data. We may share it with:
- Third-party service providers (e.g. parts suppliers, payment processors) who assist us in delivering our services
- Government authorities or regulators where required by law
All third parties are required to handle your data in accordance with the PDPA.
4. Data retention
We retain personal data only as long as necessary for the purposes it was collected, or as required by law. Service records are typically retained for up to 7 years for warranty and audit purposes.
5. Cookies and website tracking
Our website may use cookies or analytics tools (such as Google Analytics) to understand visitor behaviour and improve the site. You can disable cookies through your browser settings. We do not use cookies to track you across third-party websites.
6. Your rights
Under the PDPA, you have the right to:
- Access the personal data we hold about you
- Correct any inaccurate data
- Withdraw consent for marketing communications at any time
To exercise these rights, contact us at the details below.
7. Contact us
For any data protection queries or requests: